AI literacy: what you must do, and what you needn’t
Do your staff use ChatGPT, Copilot or another AI tool for their work? Then article 4 of the EU AI Act applies to your company too.
Updated 30 October 2026
What it says
Article 4 has applied since 2 February 2025. In July 2026 it was rewritten by Regulation (EU) 2026/1744. That version has applied since 27 July 2026.
Companies that use AI must take measures that support the development of AI literacy, among their staff and others who work with AI on their behalf. You take into account their knowledge, experience and training, and what the AI is used for.
The old text asked for a sufficient level. The new one says explicitly that you needn’t guarantee a particular level for any individual.
What it doesn’t mean
- The duty hasn’t been scrapped. It has become lighter.
- No course, exam or certificate is prescribed.
- Being small is no exemption, though the European Commission and member states are meant to help SMEs in particular.
- The high fines you see quoted online belong to other articles. The Act itself attaches no fine of its own to article 4; member states set their own rules.
What to do in practice
- Map who uses which AI tool, and for what.
- Agree what may go in and what may not.
- Teach people to work with it and to check it, in a way that fits their role.
- Record what you did.
How a workshop helps
A workshop is one such measure. The certificate says what each person covered, and the traffic light and working agreements are set down on one A4. Together they’re a good start for your file.
This is our reading, not legal advice. Have your lawyer or privacy adviser take a look.
May you put customer data into AI tools? Read about it here (in Dutch).
Sources
Let’s get this in focus.
An introductory talk is free. Together we look at which work keeps coming back, which AI tools you have and which format fits.
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